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Why Do Rebrands Elicit Such Strong Reactions?

Design is the visual voice of a brand. It tells their story and shares their values. Aside from the product they deliver, their brand story, and how it is delivered and connects with their audience, is one of the most important tools a brand has. This simple fact makes change extraordinarily difficult.
The rebrand of AirBNB stirred the marketplace

Change within the design world isn’t generally well-received, and just this year, we’ve seen rebrand after rebrand followed by seemingly inevitable collective internet outrage.

People have a hard time with change in general, but why is change so difficult with design?

Change is hard when we feel like we’re losing autonomy. Brand design changes can be challenging because we identify with the brands we interact with often and the ones we use to display something about ourselves to others. There’s a sense of trust that comes with this familiarity, so when a favorite brand changes something fundamental about its own identity, people feel like they’re being forced to change something about theirs too. Hence, the more people identify with a brand, the more they’ll resist design changes. 

Rebranding? See The Top 5 Logo Trends for 2022 [With Deep Dive Examples], Huddle Creative
Laura Sauter

Laura Sauter

Laura Sauter is the founder of The Brandworth Agency and leads the ProVisors Quincy group. She helps leadership teams get clear on who they are now and build a brand that shows the market their real value.

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